IT Services for Businesses in Kansas City, Jackson County and surrounding areas:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: (888 ) 498-2019

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Benefits Of Working With Dragonfly MSP

Hassle FREE IT Services

We go above and beyond to get the job done right the first time. No hassles, no problems.

24/7 Live Support

We provide immediate 24×7 emergency response. A live local (not outsourced) person will answer your call day or night. Your employees can request help via chat, email or by phone.

Compliance, No Problem

We understand the complexities of compliance, we can work with you to meet your companies compliance requirements, such as NY SHIELD, HIPAA, NIST, PCI, ISO and others.

Our Services

Managed IT Services

Our Managed IT Services provide comprehensive, proactive support designed to keep your business's technology infrastructure running smoothly and efficiently. By entrusting your IT operations to us, you gain a partner who actively monitors, manages, and maintains all aspects of your IT environment.

Managed IT Services

Cybersecurity Services

Fortify your digital defenses with our cutting-edge Cybersecurity services. In an era where cyber threats evolve daily, our team of experts provides robust protection for your business, ensuring the confidentiality, integrity, and availability of your critical data. From proactive threat detection and response to comprehensive risk assessments and employee training, we offer a holistic approach to cybersecurity.

Cybersecurity Services

Cloud Services

Unlock the full potential of your business with our cutting-edge cloud computing services. Designed to provide scalable, secure, and efficient solutions, we empower your operations with the flexibility and reliability needed to excel in today's digital landscape.

Cloud Services

IT Help Desk Services

Experience unparalleled support with our Help Desk Services, designed to resolve your IT challenges swiftly and efficiently. Our team of friendly, knowledgeable professionals is dedicated to providing immediate assistance and solutions to your technical issues, ensuring minimal downtime and maximum productivity.

IT Help Desk Services

5 Big Reasons to Choose
Dragonfly MSP to Support
Your Computer Network

1

We Respond Within 30 Minutes Or Less

The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5-5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

No Geek-Speak

You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

3

100% No-Small-Print Satisfaction Guarantee

Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

4

Peace Of Mind

Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.

5

Personal Service

Unlike the large MSPs, when you need us, you're going to be met with someone who knows you. YOUR Company. YOUR infrastructure. YOUR needs. This means you don't have to waste your time explaining yourself to tech after tech after tech. No more getting passed around like a hot potato.

a person holding a tablet

About Dragonfly MSP

We're your go-to IT whisperers, Lawrence Prettyman and Robert Reinert, who teamed up in early 2024 to launch Dragonfly MSP. Backed by over 25 years of combined IT experience, we've made it our mission to help businesses like yours harness technology that actually works for you.

Our mission is simple but powerful: to empower businesses with reliable, innovative, and customized IT solutions that drive growth and improve efficiency. At Dragonfly MSP, we don't just fix problems we build strong, secure foundations for your business to thrive.

We pride ourselves on fast response times (30 minutes for standard requests, 15 minutes for urgent ones) and personal service that makes us feel like part of your team not just another vendor.

So while we're handling the techy stuff, you can stay focused on what you love growing your business. With every click, call, and connection, we're here to support your success and make IT a strength, not a struggle.

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